Hi Michael
Just wanted to send a note of appreciation to you for your part in making our home a beautiful place to live. While the job took longer than expected, it came out very nicely and we enjoy using our cabinets and drawers every day. They are beautiful to look at and work well.
And I have to reiterate what a pleasure it was to work with Manny and the other guys. They always came to the job with a positive attitude and they and you were always willing to go the extra mile to make things right.
We will eventually forget what we paid for the cabinets, the inevitable mistakes and delays. But what we will not forget was the service that we received from you and from your guys. In the end, this is what makes your company successful: satisfied customers.
So here’s to continued success. Thank you again, sincerely. Your balance will be paid in full today.
Best,
Harvey Kaner
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